DuPont Business Analyst- IT Operations Planning in Telangana, India

Business Analyst- IT Operations Planning (Job Number: 191549W-01)



Reporting to the Global IT Operations & Support Leader, the BusinessAnalyst- IT Operations Planning is a dynamic technology professional who will work closely with the IT Operations leadership to develop the strategy and roadmap for the newly established organization.

The IT Operations & Support organization will be responsible for the following areas:

  • GlobalApplication support: Includes all ERP applications, non-ERP applications, Sales& Marketing, HR applications, Manufacturing applications, Middleware etc.

  • InfrastructureSolution Delivery & Support: Includes Telecom, Data center operations, EndUser technology, Collaboration, Database etc.

  • RegionalSupport: Includes both regional applications & infrastructure for the ManufacturingPlants, regional delivery centers and sales offices

  • VendorManagement: Vendor management for all strategic and regional vendors for IT

Given the remit of the IT Operations & Support organization, the business analyst should be a quick learner with an understanding of IT applications & infrastructure.

S/he should be comfortable in working in a fast-paced, collaborative, highly matrix environment. The person in this role must be comfortable working with ambiguity and should have excellent analytical and inter-personal skills to be able to assist the leadership in developing and executing the strategy for IT Operations organization, S/he should have outstanding communication skills – specifically, have the ability to translate technical concepts and decisions into clear, inspiring stories, understandable at all levels of management (technical and non-technical), that enables the organization to quickly align and drive results.

Detailed responsibilities include the following:

  • Workclosely with the IT Operations and Support leadership to develop the futurestrategy and roadmap

  • Assistin the branding & communications that explain the value of IT Operationsorganization’s capabilities and offerings to the Business

  • Assistin organizational change management and communications.

  • Businessprocess analysis, requirements gathering and data analysis.

  • Assistin ongoing IT financial analysis and support the IT budgetprocesses

  • Interfacewith IT vendor partners like Accenture, AT&T, NTT, Microsoft, SAP etc forvarious assignments focused on IT programs planning & execution

  • Assistin Executive communication - Ongoing creation and delivery of variousexecutive-level communications relatedto strategy and planning work products and outcomes.

  • Assistwith IT performance management Development and management of metrics andassociated processes for measuring organization’s performance.


Technical Competency/Capability

  • Good understanding of the IT applications and Infrastructurecomponents

  • Should be proficient in various productivity &collaboration tools like MS tools, sharepoint etc

  • Abilityto design, build and deliver plans and roadmaps associated with the IT planning,strategy and communication

  • Effective oral, written and interpersonal communicationskills.

  • Abilityto work under pressure with multiple priorities.

  • Abilityto perform successfully under limited supervision, and Strong problem solving,analytical and decision-making abilities.

  • 2-4 years of experience in IT Business Analysis/Pre-sales


  • Management degree from a Top Tier MBA institute like IIMs, MDI,IITs, SP Jain, XLRI etc

  • Preferred Bachelor’s degree in Computer Science, Information Technology,engineering or related field.

Primary Location: APAC-India-Telangana-Hyderabad

Organization: Corporate

Schedule: Full-time

Education Level: Master's Degree (±18 years)

Employee Status: Regular

Job Type: Experienced

DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information. For US Applicants: See the “Equal Employment Opportunity is the Law” poster.